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020 _a81-297-0271-1
082 _a745.209
_bOTT-P
100 _aOtto,Kevin.N
245 0 _aProduct Design
260 _bPearson Education
_aIndia
_c2001
300 _a1063
546 _aEng.
650 _aEngineering
_vunderstanding customer Needs
942 _cBK
999 _c6308
_d6308