000			00436nam a2200157Ia 4500
008			230312s9999||||xx |||||||||||||| ||und||
020			_a0-07-144802-0
082			_a658.812 _bBRI-L
100			_aDr. Rick Brinkman and
245		0	_aLove Thy Customer
260			_bMcGraw Hill _aNew York _c2006
300			_a133
546			_aEng.
650			_aManagement _vIntroduction : Honor Thy Customer , Understand Thy Customer
942			_cBK
999			_c4541 _d4541