| 000 | 00509nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20230810103554.0 | ||
| 008 | 230810b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781259026812 | ||
| 082 |
_a658.8 _bZIE-S |
||
| 100 | _aZeithaml, Valarie A. | ||
| 245 |
_aServices marketing _bIntegrating Customer Focus across the Firm |
||
| 250 | _a6e.ed. | ||
| 260 |
_aIndia _bMc Graw Hill _c2013 |
||
| 300 | _a711 | ||
| 500 | _aInclude index | ||
| 650 | _aManagement | ||
| 700 | _aValarie A Zeithaml | ||
| 999 |
_c33230 _d33230 |
||