000			00410nam a2200145Ia 4500
008			230312s9999||||xx |||||||||||||| ||und||
082			_a658.812 _bCHA-C
100			_aSamit Chakravorti
245		0	_aCustomer Relationship Management
260			_bProQuest Information and Learnring Com _aUSA _c2006
300			_a162
546			_aEng.
650			_aManagement _vIntroduction , Research Method
942			_cBK
999			_c235 _d235