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	1.	Delivering Quality Service by Zeithaml, Valarie A Material type: Text Publication details: London Free Press 1990 Availability: Items available for loan: (1)Call number: 658.812 ZEI. Place hold Add to cart (remove)
	2.	Ends Of The Beginning by Tim Clayton Material type: Text Publication details: New york The Free Press 2003 Availability: Items available for loan: (1)Call number: 940.5423 CLA-E. Place hold Add to cart (remove)
	3.	Competitve Advantage by Porter Michael E Material type: Text Publication details: New York Free Press 2004 Availability: Items available for loan: (1)Call number: 658 POR. Place hold Add to cart (remove)
	4.	NEW RULES by John P. Kotter Material type: Text Publication details: New York THE FREE PRESS 1995 Availability: Items available for loan: Superior Information Resource Center (SIRC) Superior University- Main Campus (1)Call number: 650.1 KOT-N. Place hold Add to cart (remove)
	5.	New Culture of Desire/ Melinda Davis by Davis, Malinda Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York; The Free Press; 2002 Availability: Items available for loan: Superior Information Resource Center (SIRC) Superior University - City Campus (1)Call number: 306.3 DAV-N 2002. Place hold Add to cart (remove)

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