TY  - BOOK
AU  - Dr. Rick Brinkman and
TI  - Love Thy Customer
SN  - 0-07-144802-0
U1  - 658.812 
PY  - 2006///
CY  - New York
PB  - McGraw  Hill
KW  - Management
KW  - Introduction : Honor Thy  Customer  ,   Understand Thy Customer
ER  -