Seppanen, Marvin S. <br/><br/>
Process analysis and improvement :  tools and techniques / 
Marvin Seppanen, Sameer Kumar, Charu Chandra. 
 - Boston :  McGraw-Hill/Irwin,  c2005. 
 - xvii, 366 p. :  ill. ;  26 cm. + 
 - The McGraw-Hill/Irwin series in operations and decision sciences .
<br/><br/>Includes bibliographical references (p. 351-355) and index. 
<br/><br/><br/>System requirements for accompanying CD-ROM: PC: Pentium based processor; Microsoft Windows 98/2000/XP; Microsoft Internet Explorer 5.5 as default browser; Microsoft Office or equivalent. 
<br/><br/><label>ISBN: </label>0072857129 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)
<br/><br/><label>LC Class. No.: </label>HD58.87  / .S47 2005 
<br/><br/><label>Dewey Class. No.: </label>658.4/063  / SEP-P