TY  - BOOK
AU  - Timothy R V  Foster
TI  - 101 WAYS to Boost Customer  Satisfacation
SN  - 81-7554-150-4
U1  - 380.1 
PY  - 1997///
CY  - New Delhi
PB  - KOGAN PAGE
KW  - Management
KW  - Cultivate your Customer service,  Quicken your quality
ER  -