TY  - BOOK
AU  - Ho,Samuel K. M
AU  - Samuel K. M.Ho
TI  - Operations and Quality Management
SN  - 9781861523983
U1  - 658.5 
PY  - 1999///
CY  - UK
PB  - International THomson Business Press
KW  - Management
N1  - include index
ER  -