Service Marketing
Zeithaml, Valarie. A
Service Marketing - London McGraw Hill 2003 - 668
Eng.
0-07-053042-4
Management--consumer behavior in service
658.8 / ZEI
Service Marketing - London McGraw Hill 2003 - 668
Eng.
0-07-053042-4
Management--consumer behavior in service
658.8 / ZEI