000			00407nam a2200157Ia 4500
008			230312s9999||||xx |||||||||||||| ||und||
020			_a81-7314-081-5
082			_a658.8 _bFRA
100			_aFrazer-Robinson, John
245		0	_aBuilding customer loyalty
260			_bResearch Press _aNew Dehli _c2002
300			_a63
546			_aEng.
650			_aManagement _vWhat is about customer loyalty
942			_cBK
999			_c411 _d411