000			00388nam a2200157Ia 4500
008			230312s9999||||xx |||||||||||||| ||und||
020			_a981-243-505-0
082			_a658.562 _bHEI
100			_aHeizer, Jay H
245		0	_aCase in Quality Management
260			_bSouth western _aNew York _c2005
300			_a238
546			_aEng.
650			_aManagement _vThe sturn project
942			_cBK
999			_c373 _d373