000			00466nam a2200157Ia 4500
008			230312s9999||||xx |||||||||||||| ||und||
020			_a0-13-088984-9
082			_a658.812 _bSWI-A
100			_aRonald S. Swift
245		0	_aAccelerating Customer Relationships
260			_bPrentice Hall _aNew Jersey _c2001
300			_a480
546			_aEng.
650			_aManagement _vFoundations of the Past drive our Future , Who Owns the Customers ?
942			_cBK
999			_c236 _d236