Dale H. Besterfield, Carol Bisterfield-Michna, Glen H. Besterfield & Mary Besterfield-Scare <br/><br/>
Total Quality Management 

 - USA  Pearson Education  2000 
 - 558 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / BES-T