TY  - BOOK
AU  - Ronald  S. Swift
TI  - Accelerating  Customer  Relationships
SN  - 0-13-088984-9
U1  - 658.812 
PY  - 2001///
CY  - New  Jersey
PB  - Prentice  Hall
KW  - Management
KW  - Foundations  of  the Past  drive  our Future  ,   Who Owns  the Customers ?
ER  -