TY  - BOOK
AU  - Len D' Innocenzo
TI  - Customer-Focused Selling
SN  - 81-7439-038-3
U1  - 380.1 
PY  - 2000///
CY  - USA
PB  - Velocity Business Publishing
KW  - Management
KW  - Plan to Establish trust, Creat Interest
ER  -