OSS essentials : support system solutions for service providers /
Terplan, Kornel.
OSS essentials : support system solutions for service providers / Kornel Terplan. - New York : John Wiley, c2001. - xiii, 610 p. : ill. ; 24 cm.
"Wiley Computer Publishing."
Includes bibliographical references (p. 573-575) and index.
0471392405 (pbk. : alk. paper)
00068495
Computer networks--Management.
Internet service providers.
Computer technical support--Data processing.
Support services (Management)--Data processing.
Open source software.
004.678 / TER-O
OSS essentials : support system solutions for service providers / Kornel Terplan. - New York : John Wiley, c2001. - xiii, 610 p. : ill. ; 24 cm.
"Wiley Computer Publishing."
Includes bibliographical references (p. 573-575) and index.
0471392405 (pbk. : alk. paper)
00068495
Computer networks--Management.
Internet service providers.
Computer technical support--Data processing.
Support services (Management)--Data processing.
Open source software.
004.678 / TER-O
